How do I find the centre?

We're centrally located in 111G Midson Rd (Crn Boronia) Epping NSW 2121. A map can be seen on the FAQ page.

Can I claim from a health fund?

Depending on the level of cover you have you may be able to recover some or all of your treatment fees. For rebate terms and conditions, patients need to directly contact their health fund as policies change without prior notice.

Do you have direct health fund rebates?

Yes, we can swipe your health provider card and have the rebate directly taken from your total consultation cost. This is currently only available for osteopathy treatments. Acupuncture and Chinese medicine services require you to give your receipt to you health fund before a rebate is given.

What therapies are covered by your clinic?

Acupuncture, Traditional Chinese medicine, Osteopathy, Cupping, Moxabustion, Massage and Ear candling. Products such as practitioner range only vitamin and mineral supplements are also sold.

Do you take all credit cards?

Yes, we accept EFT/POS and all credit cards except for Diners and American Express.

How do I choose which practitioner to see?

If you are unsure about what type of care will best suit your particular health care needs, we recommend you call the clinic and speak directly to the therapists. In some cases, optimal health can be achieved most easily by integrating both Chinese medicine approaches and Osteopathic care. In addition, we are happy to work with conventional providers or other natural health care providers to help you coordinate your health care.

How long is a consultation?

Acupuncture and Chinese herbal consultations are initially one hour; follow up sessions are up to 45 minutes. Osteopathic treatments are 40 minutes.

How many sessions are needed?

That varies from person to person and the treatment approach taken. However, it is recommended that for best results acupuncture is continued regularly for up to 12 visits and herbal medicines are generally taken for at least 3 months before maintenance plans are introduced. Osteopathic sessions depend on your individual situation, you can expect 3 – 6 consultations to be needed with the aim of reaching a maintenance plan, which may involve visits every month to six months. Just like servicing your car regularly, your body requires the odd ‘tune up’ even when it feels pretty good. This helps prevent recurrences of your condition or new problems from developing. Osteopathic, acupuncture and Herbal ‘tune ups’ will keep you fit and healthy.

Does acupuncture hurt?

No, the most common feeling is a buzzing or tingling sensation as the "Qi" is contacted. In fact, many people fall asleep during an acupuncture session or alternatively experience a feeling of deep relaxation.

What are the needles like?

Needles are extremely fine, used once only, pre-sterilised and disposable.

How long will the benefits of acupuncture last?

The benefits extend indefinitely. In many cases, the complaint clears up completely. In some conditions, related to lifestyle or job, the complaint might re-occur and require extra treatment.

What do Osteopaths do and what can I expect from a treatment?

An Osteopath is like to a mechanic for your body. The underlying philosophy of Osteopathy revolves around structure and function, with treatment aiming to restore optimum function to your body. A variety of techniques are used to restore optimal movement to the muscles, tendons, joints, organs and connective tissues of the body Regardless of your complaint you can expect a thorough health history to be taken, and a full examination of the way your body is moving. Once evaluated your osteopath will determine which approach to take. You might expect deep tissue massage, stretching, muscle energy techniques, gentle indirect unwinding of the connective tissue and joint mobilisation and manipulation. According to your condition and preferences, any of these may be used to greater or lesser degrees to ensure your treatment is both safe and effective. Home exercises or stretches may also be prescribed.

Will osteopathic treatment hurt?

Not usually. Muscle work and massage are conducted first to increase the blood flow to the area before any manipulations are done. These can vary from gentle pressure to effect a 'release' to a more vigorous moving of the joints. An osteopath is trained to know how much force to apply in any adjustment. This can be the lightest of touch on a baby or an older person to a stronger movement in a healthy young person.

Can you do osteopathic adjustments during pregnancy?

Yes, the pelvis needs to be properly maintained during pregnancy both for the mother and the baby's optimum health and development.